Veterans Disability Info Blog

What to Do If You’re Stuck in the VA Disability Backlog


Waiting for a decision on your VA disability claim can be one of the most frustrating parts of the process. Not only can it take a long time to get a decision from the VA, but there is never a clear timeline on how long it will take. Veterans across the country are experiencing significant delays, with claims taking months or even longer to process.

This backlog can be caused by a number of factors, from staffing shortages and increased claim volume to missing paperwork or scheduling delays for exams. If you’re a veteran caught in the VA disability backlog, you’re not alone. There are steps you can take to avoid unnecessary delays. If you finally receive a result and it isn’t what you hoped for, let a VA disability lawyer handle your appeal.

What is the VA Disability Backlog?

The VA disability backlog refers to claims that have been pending for more than 125 days without a decision. While some claims move through the system smoothly, others become delayed due to a variety of factors. When a claim hits the 125-day mark, it officially enters “backlog” status according to the Department of Veterans Affairs.

The backlog can include initial claims for service-connected disability benefits as well as appeals and requests for increased ratings. It’s important to note that being in the backlog doesn’t necessarily mean something is wrong with your claim—it may simply be waiting for a medical exam, review by a VA rater, or processing by an overwhelmed regional office.

Backlogs tend to grow when there’s a surge in new claims, changes in VA policy (such as adding new presumptive conditions), or staffing shortages. Some veterans also experience delays if their claim is complex or involves multiple conditions.

Understanding that backlogged claims are common—and not a reflection on your case—can help ease some of the anxiety around long wait times. Fortunately, there are steps you can take to stay informed and ensure your claim keeps moving forward, even if it’s taking longer than expected.

Why Your Claim Might Be Delayed

If your VA disability claim is taking longer than expected, there could be several reasons behind the delay. While some factors are out of your control, understanding common causes can help you take action where possible. In some situations, you may be able to resolve a delay and get your case moving again. Some of the factors that often lead to delay include the following:

Missing or Incomplete Documentation

One of the most common reasons for delay is missing evidence. This could be medical records, service treatment records, or a completed form. If the VA needs more information, they will reach out to you—but if you miss their request or respond late, the claim can stall.

Pending a C&P Exam

The VA often requires a veteran to complete a Compensation & Pension (C&P) exam to assess their condition. Scheduling these exams can take time, especially if there’s a backlog of appointments. While this delay is largely out of your hands, if you miss or reschedule your exam, it can add weeks or months to your claim timeline.

High Volume of Claims

At times, the VA receives a surge in claims, particularly when new presumptive conditions are added or major changes in the law occur. These shifts can trigger a deluge of new filings that the system is not prepared for. Often, this high volume of claims will lead to temporary delays.

Errors or Development Delays

Occasionally, a claim may be sent back for correction if there’s an internal error or the VA needs to develop additional evidence. This could involve obtaining military records, scheduling additional exams, or verifying service locations. There is also the potential for errors made by VA staff, with some applications being misfiled or lost.

Complex Claims

If your claim includes multiple conditions or requires specialized medical review, it may take longer to evaluate. Complex claims naturally require more time for accurate rating decisions. You could need nexus letters from experts familiar with each of your conditions, should you have more than one. The more complicated your case, the more likely it will take longer to get a decision.

What You Can Do While You Wait

Being stuck in the VA disability backlog can feel like you’re in limbo, but there are several things you can do during the wait to stay informed and maintain control over your case. First, check your claim status regularly through the VA website or the mobile app. These platforms can keep you informed about the status of your claim, let you know if any action is needed, and advise you on whether the VA has made a decision or is still processing your file.

If the VA requests additional evidence or documentation, respond as quickly and thoroughly as possible. Delays in replying to these requests are one of the most common reasons claims get held up, and they are also the most avoidable. Always keep copies of anything you submit, and document any communication you have with the VA.

You can also use this time to gather and submit additional evidence that might support your claim, such as updated medical records, recent test results, or personal statements that further describe how your condition affects your daily life. If you haven’t had your C&P exam yet, take time to prepare by writing down your symptoms and examples of how they impact your ability to work, sleep, or manage day-to-day tasks. Being ready to speak honestly and clearly at the exam can improve the accuracy of your rating.

While waiting isn’t easy, staying organized, informed, and engaged in the process can help reduce further delays and strengthen your overall claim. Taking small, proactive steps during this time can make a real difference in the outcome.

Let a VA Disability Lawyer at Gang & Associates Help With Your Claim

With any luck, you will get a favorable decision in a reasonable amount of time. If the outcome is not to your liking, you have the right to appeal. Contact Gang & Associates today to learn how a VA disability lawyer can help.

We are Here to Help

If you are having trouble obtaining benefits, contact us online or at 888.878.9350 to discuss your case.