Eric, I must admit that I was skeptical, at first, about my ability to receive compensation for my hearing disability resulting from my military service. I assumed the road to apply for this benefit would be tedious and time-consuming. But here we are today, with a successful result because of your efforts.
I want to thank you so much for the time you spent with me and my wife, Gail. Your dealings with me were kind and took into account the vision and hearing issues that I have. With anyone else, this could have been a very frustrating experience. But your kindness and expertise made for smooth going.
At a time when many of our institutions are being challenged, it is truly wonderful to meet someone with a respect for those of us who served our country and came home with a disability we will have for the rest of our lives. You are a true patriot.